Refunds

The short version

Payments are not refunded. Try it free for seven days first — that is what the trial is for, and it is the reason this policy can be as plain as it is.

Why it works this way

Every workspace starts with a seven day trial that takes no card and holds back no features. You open real roles, add real candidates and run a real pipeline before you are asked for money, so by the time you pay you already know exactly what you are buying. A refund window on top of that would mostly be a second trial.

What happens when you cancel

Cancel whenever you like, under Settings → Billing. It takes effect at the end of the term you have already paid for, and the part you have paid for is not refunded.

Nothing is deleted. When a paid term ends the workspace turns read-only: every candidate, note and review stays there and stays readable, and paying again reopens it exactly as it was. You are never locked out of your own hiring records for not paying. If you want a copy to take with you, ask and we will send one.

Where the law says otherwise

Some countries give buyers a cancellation or withdrawal right that a policy like this one cannot remove. Where you have such a right, you have it, and this page does not take it away. Dodo Payments is the merchant of record for the sale, so their terms also apply to the transaction.

If something went wrong

Charged twice, charged after cancelling, or the service was unusable and I could not fix it — those are mistakes, not refund requests, and I will put them right. Write to ashwani@thetalentdesk.io with the email on the account and roughly when it happened.

Who this is

TheTalentDesk is run by one person, Ashwani Bhat. Questions about billing reach him directly at the address above.